Return and Refund Policy

Our Return and Refund Policy was last updated on the 07 Fubruary 2022

Thank you for shopping at NY Floral Design. If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


For the purposes of this Return and Refund Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to New York Floral Design, Inc.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to NY Floral Design, accessible from
  • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Conditions for Returns

Within 24 Hours
Any merchandise returned, accompanied with the original sales receipt, will receive a full refund or store credit.

Within 24 Hours to 48 Hours
Any merchandise returned, accompanied with the original sales receipt, will receive a store credit or gift certificate.

After 48 hours
The sale is final. No Credit whatsoever.

Of any Customized Goods
Any order cut and measured specifically to meet the customer’s requirements, under no circumstances can be refunded. Management has the discretion and authority to accept or reject any merchandise returned.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

1934 NE 5TH AVE, BOCA RATON, FL 33431

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

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